Search API is down
Resolved
Sep 17, 2026 at 9:35pm UTC
What Happened: Our platform experienced an intermittent service degradation. Our standard 503 error rate spiked from 0.01% to 5–10%, causing connectivity issues and "Service Unavailable" messages for affected users.
Root Cause: The issue was caused by an expired security certificate on a core service. The renewal notifications were unfortunately missed due to a recent configuration change.
Resolution & Prevention: Our infrastructure team deployed a new certificate to fully restore all services. To ensure this does not happen again, we have audited our alerting pipeline and are migrating these certificates to an automated auto-renewal system to completely eliminate manual dependencies.
We sincerely apologize for the disruption. Please let us know if you have any questions.
Affected services
Updated
Sep 17, 2026 at 6:22pm UTC
Search API recovered.
Affected services
Updated
Sep 17, 2026 at 6:14pm UTC
Search API went down.
Affected services
Updated
Sep 17, 2026 at 2:46pm UTC
Search API recovered.
Affected services
Updated
Sep 17, 2026 at 2:34pm UTC
Search API went down.
Affected services
Updated
Sep 17, 2026 at 1:22pm UTC
Search API recovered.
Affected services
Updated
Sep 17, 2026 at 1:09pm UTC
Search API went down.
Affected services
Updated
Sep 17, 2026 at 1:02pm UTC
Search API recovered.
Affected services
Updated
Sep 17, 2026 at 12:54pm UTC
Search API went down.
Affected services
Updated
Sep 17, 2026 at 10:16am UTC
Search API recovered.
Affected services
Created
Sep 17, 2026 at 10:09am UTC
Search API went down.
Affected services